Finish Line Accessories

[twobjshelbys]

I hate to be debbie downer here again. I was a very happy Finish Line customer a number of years ago. However, if you look at other topics on the subject you'll see that he has probably had the flu for something like over a year. You are not unique. The delays and lack of responses are the norm. I hope you get your stuff but if it doesn't show up soon you should dispute your credit card charge before the time limit expires.

[xb-60]

I ordered two hard-to-find parts from Finishline early this month. I received a confirmation of the order promptly, and then about ten days later I was notified of their shipping and a tracking number. I received about half a dozen shipping updates and then on Monday this week, they turned up.....and I'm in Adelaide, Australia.
I'm very happy with that service

Thank you Finishline.

Cheers!
Glen

[eschaider]

Originally Posted by twobjshelbys

I hate to be debbie downer here again. I was a very happy Finish Line customer a number of years ago. However, if you look at other topics on the subject you'll see that he has probably had the flu for something like over a year. You are not unique. The delays and lack of responses are the norm. I hope you get your stuff but if it doesn't show up soon you should dispute your credit card charge before the time limit expires.

Tony is being kind. This is not a flu problem this is a mismanagement problem! Mismanagement will eventually impact cash flow. When it does, the reseller will be put on a cash and carry basis.

If you order something in inventory it will ship quickly. When you order something that is not in inventory the reseller can not get it without a cash payment to his supplier. Without cash there is no sale. After enough inventoried parts are sold there might be enough cash to get your parts.

Eventually the continued mismanagement causes the collapse of the business. That is usually followed by a fire sale and/or sale of the business. Either way you will not be getting your money back — it has already been spent for other 'things'.

Continued support of this type of reseller will result in you eventually getting screwed. Getting screwed means paying money, getting nothing and not getting a refund.

Businesses that are run like this are poster children for where not to buy from. Ignore the pretty website, pay attention to what the business is doing. Unless you like loosing money, find a new reseller.

Razerwire suggested Vintage Wheels. and pointed out that they advertise on CC. Support the vendors that support you. Vintage ships quickly and has a good range of offerings. Click on one of their adds on the site here and go to their Cobra Parts hot link on their hime page.


Ed

[xb-60]

Originally Posted by eschaider

....If you order something in inventory it will ship quickly.....

When I ordered (see post #11) I checked that the parts were listed as being in stock. If they weren't in stock, I would have looked elsewhere. Surely that's common sense?

Cheers,
Glen

[CoyoteCobra]

Originally Posted by eschaider

Tony is being kind. This is not a flu problem this
Razerwire suggested Vintage Wheels. and pointed out that they advertise on CC. Support the vendors that support you. Vintage ships quickly and has a good range of offerings.

I have purchased from both. One of them the owner answered calls, discussed what the customer wanted, and the vendor delivered the product as described. One of them I had to make a claim on my credit card for not delivering.

[eschaider]

Originally Posted by CoyoteCobra

I have purchased from both. One of them the owner answered calls, discussed what the customer wanted, and the vendor delivered the product as described. One of them I had to make a claim on my credit card for not delivering.

I would bet dollars to doughnuts the good guy was Vintage.