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Ron61 · #1 (**permalink**) 03-27-2008, 05:28 AM

Ok, I have e-mailed every tech site that I can find on AT&T and have spent all night trying to get someone that would contact Yahoo to get them to let the e-mails through. Al, they will say is they can't call Yahoo or escalate a ticket to them, that I or a site administrator have to contact Yahoo. This is a Bull **** run around by a bunch of incompetent 2nd tier techs that don't have any idea of what they are doing. I am tired, mad, and about ready to have a complete breakdown. I have explained this over so many times I can repeat it word for word only to be told we can't contact Yahoo. They could do it before and Yahoo even if I could get through to them won't accept a call from me as I am not a site administrator or ISP tech. Just a dam run around as not one of them knows what they are doing. Does anyone anywhere know how to get past these morons and actually contact Yahoo?

Ron

Ron61 · #2 (**permalink**) 04-07-2008, 11:45 AM

Finally after all this time and people sending in complaints I guess AT&T decided to look at what they have blocked. I just received this e-mail. I am sure it is a result of Brent and CWs sending in a message to them.

We have received your request to be removed from our RBL.

After investigating the IP address provided, we have honored your
request and removed this IP address from our RBL.

Regards,
AT&T Internet Services Security Center

Edit: Thanks guys. Now if they will just leave it unblocked.

Ron

computerworks · #3 (**permalink**) 04-07-2008, 11:52 AM

Good! ..I sent them more than enough supporting documentation.

Glad they complied.

Ron61 · #4 (**permalink**) 04-18-2008, 02:06 AM

About five days ago I started having a strange problem. Around 10:30 to noon our time I can't get onto the club again for the day. Also all e-mails stop. This morning I looked at the notifications and they started arriving at just a few seconds after midnight. Since no one else is having this problem I am guessing it is AT&T and Yahoo again as it just affects CC and CHR. But when I call their so called Tech group to ask about this all I get is we can't do anything about that as it is a site problem. I get the Server Not Available page, but the fact the e-mails cut off also and no one else is reporting any problems makes me thing AT&T and Yahoo are blocking me around that time. I wish there was another DSL service available here as I would like to try it and see if it is them. I have no problem with any other sites, but think it may be because of the volume of mail and time I spend on here but they won't admit anything. If they are the cause then they can start deducting from my monthly bill the time they block me.

Ron

wtm442 · #5 (**permalink**) 04-18-2008, 05:02 AM

Yesterday evening, the CC site was down for about an hour or two.

computerworks · #6 (**permalink**) 04-18-2008, 06:40 AM

There was a network failure at the Server location yesterday, that took out access to a bank of servers, including ours.
We had several hours of down time in spurts yesterday afternoon and evening as the equipment was replaced.

Ron61 · #7 (**permalink**) 04-18-2008, 07:03 AM

Ron,

Thanks for the information. I knew it sure acted strange because I got on and then could not get on again and the e-mail notifications stopped until 58 seconds after midnight my time. And what made me wonder is the past few days at times I have been unable to get on and later I could, but it always seems to be about the same time frame. Yesterday was the first time I have been unable to get on or receive e-mail notifications for the whole day after it happens. That was why I was wondering about AT& T after the mess it took to get them to take the block off the e-mails.

Warren,

I wasn't able to get on after 10:30 Pacific time for the rest of the day.

Ron