Roush Crate Engines

[Manowar]

John,
1. I would ask you to acknowledge here publicly that I contacted you by PM yesterday 2/13, at 5.28PM. Here is the message verbatim:
"John,
Please tell me the the state of disassembly of the engine right now and what is required to make it run correctly again.
I'm on my own with this but may possibly be able to help correct or improve the situation in some small way.
No publicity on the forum.
Chas"
I took this initiative on my own, without management involvement. I attempted to broker a satisfactory settlement without publicity so that you might discontinue (paraphrase) "...telling everyone about our lousy service at every chance", as you told Mitchell. I never wanted you to sing our praises, just preserve the ability for me to tell the forum about the really excellent alternatives we make for the SBF community.
I wish it noted here because the bashing by the court of public opinion of the last four or five posters, who are apparently arbiters of good customer service, were instructing me with their concepts of adequate reparations without knowledge of my initiative. I remained silent all day as I had no private response from you. I was trying to avoid the concept that enough negative pressure would force World to "do the right thing". (See pavulon vs. ERA, 9-07) I attempted to do that, or at least have a dialog about it, without any outside pressures or opinions.
2. I clearly understand your terms and will present them to management. I am not the last word here and any outcome will not have a decision from me.
To be equally clear, 427 Aluminum World Class, #102046A is priced at $13,499 and can be seen here:
BILL MITCHELL
427 Aluminum Hardcore, #102061A is priced at $14,499 and can be seen here:
BILL MITCHELL
Please advise if your terms remain the same.
3. I am willing to present your offer. I can't speak for the outcome.
My original intention, speaking only for myself and not the company, was to investigate to determine if a customer had been truly wronged before many of us even worked here, and see if anything could be done about it, some seven years later.
Respectfully,