Don't bother calling Comp CAMs Tech

[Rick Parker]

Dave, there are too many variables with distributor gears and cams that they obviously do not want to aasume the liability or be quoted on what IS or IS NOT compatible (with their products or other mfgrs) without knowing first hand what components are being used. One of the issuses with having an open tech line is you become the "Worlds Diagnosis Center" and become the quick place to sole problems for everyones products, and the resouce is there for their customer base in reality. Then the actual customers end up having trouble getting in.

[DAVID GAGNARD]

Rick;

I understand what you're saying an agree to an extent,but when you (comp cams) sell a product and then have a tech line to give technical info to your customers, then give me techincal info regarding the product I bought from you....

Same with Ford Racing, when I bought their BOSS 302 block. They advised to use head studs and not head bolts, I said fine, which head studs, give me a part number or size/length,they refused, told me to figure it out myself!!!!!!!!!!!!!

Unles you're a NASCAR or NHRA team, they don't want to talk to you or tell you anything..........

I've bought parts and pieces from other companies that were more than happy to talk to me about their products and offer any help they could, Demon Carbs was one of them, also found MSD to be very helpful when I had a problem............Cobra Automotive is another company that comes to mind, they are quick and more than willing to listen to you and offer advise and support......

I don't expect a tech line/person to solve my problem when I have one, but they should/could offer info regarding their products and if I'm using them properly or not........and they should treat all their customers with just a little bit of respect and not talk down to them.........

David