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Kirkham Motorsports

 
 
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Old 05-29-2012, 11:22 PM
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The thing that amazes me is how despite the current economic times, people still don;t want to sell you their stuff..

With Summit you order something and in 4 days its at your doorstep so there cant be an issue with living here in Oz.......

And yet I've been trying for nearly 4 months to get a lemans style hardtop price for my car.....the emails have been received and returned to say price will follow shortly....but after many prompts I am still none the wiser and have given up. I'm so over trying to spend my money that they seemingly don't want. The ideas gone cold and I'm moving on... Yet the bad taste remains.. No one wants to poo poo their own cars brand, but I scratch my head in amazement as to why they won't sell their own stuff?

I've also been chasing some other parts for another project I have on the go and after receiving the quotes and the upsell, the invoice to send the goods inclusive of shipping never came despite repeated attempts to find out the overall invoice cost. Being in the middle of this build I pretty much relied on the supplier from the US supplying me his cars parts.... In the end I just got sick of the BS and have arranged to have them CNC'd myself. Dearer, but in the end worth the price knowing you knew you'd get it.

At the same time this is all going on these suppliers are on their online forums telling anyone who'll listen how much they value customer service and its what they built their brand on.... its laughable.

It happens everywhere I know but it is very frustrating...

Spookypt
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