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Old 09-08-2013, 03:23 PM
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We are authorised repairers for Shannon's.

Having been involved with the claims process, I wouldn't hesitate to recommend them. In our experience they are more than fair when it comes to these type of vehicles. They are prompt and provide a quality service.

Have also used Lumleys, they were great to deal with, although never claimed with them.


Craig White
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Old 09-08-2013, 05:26 PM
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Quote:
Originally Posted by 400TT View Post
We are authorised repairers for Shannon's.

Having been involved with the claims process, I wouldn't hesitate to recommend them. In our experience they are more than fair when it comes to these type of vehicles. They are prompt and provide a quality service.

Have also used Lumleys, they were great to deal with, although never claimed with them.


Craig White
Same here...we're an authorised Shannons repairer in Melbourne.

I've dealt with most all insurance companies, their assessors and their claims teams, and Shannons assessors by far are the friendliest, fairest and enthusiastic about getting a customer's vehicle back on the road, and repaired to a condition as good as, or better than it's pre-accident state.

From a repairer's standpoint, I really like the fact that they will often approve an estimate without hesitation (given that the estimate is fair in the first place). Other insurers tend to cut the crap out of estimates (even when the estimate is very competitive to begin with) and this basically means they're expecting you to do more for less. Can create a bad 'feeling' between repairer and insurer - it is a very popular topic of discussion in the industry. OTOH, Shannons give us the right amount of money to perform the repairs....everybody wins.

Wouldn't hesitate to recommend them!
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Old 09-08-2013, 07:00 PM
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Just wanted to add.....there is little to no correlation between the best insurer and the best value. Budget priced policies come with many conditions including the inability to choose your repairer, and the likelihood of poor quality repairs from the 'sausage factories' they make you use for repairs.

The insurers who provide better services charge more for their policies. With Shannons, they are not cheap, but you do get what you pay for. On a custom vehicle such as a Cobra, you absolutely need an insurer who understands (and will cover) not just the physical value of what you're insuring, but the intrinsic value of what the car means to you.
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Old 09-08-2013, 08:38 PM
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Chook,

LSV Lumley Special Vehicle insurance are what the majority of the

Cobra Club of Victoria use, they were a aponsor of Shelbyfest for a number

of years.


STIFFY
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Old 09-08-2013, 09:21 PM
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Chook, I don't know the situation in your state but up here Shannons are the only company that didn't go rushing off in a panic when I mentioned "fibreglass" and "one piece body", so it was more or less deal with the only company that was prepared to offer me a policy.

On the other hand I have my bike insured with QBE who are way cheaper than others I tried, and they have been a pleasure to deal with.
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