waiting for parts

[dscott]

I could start sending out parts that are bad or defective and deal with the problems at a later date but I have chosen to deliver product that I have confidence in. You were set to receive your Cobra body 2 weeks ago and I discovered that the body had air pockets between the gel coat and the fiberglass. They can be repaired and many companies choose to send their bodies in that condition, I don't. I don't have the facilty to shoot my own bodies at this time so I must depend on a very good outside vendor for this. We have delivered quite a few bodies lately and each body we get is destined for a specific customer. At this time I don't have extra bodies in stock. Your body was the one with the problems. I have 3 more bodies on order and yours is one of them. They are scheduled to be delivered on September 1st. I could have repaired the body I have and not told you but I didn't want you to have any trouble after the car is painted. If I can't find all the air pockets they will pop after time. This is one of the first bodies I've had a problem with in quite some time. We have been honest with you and apologized for the delay. The other parts you are waiting for have all been ordered and I am at the mercy of the vendors. Ford has had the rearends on backorder since May through my vendor. Again, I could take a used one and rebuild it but I choose to sell new product. I'm sorry you have the feeling you are being taken advantage of because that is not my intent. I wish I could control my vendors but I can't. We have received some of the backordered parts and I will gladly ship them to you but it was my understanding you wanted to pick up these item when the body was ready. Again I have not tried to hide anything from you.

In 1999 the customer was being ripped off with no intentions by the company to ship anything. Your friend is wrong and I don't appreciate the reference to what I am doing with this company. To date I have had 2 dealer failures which has cost me over $100,000. My dealers took money from the customers and then closed the doors. I delivered the products without ever receiving 1 dime. I delivered over $200,000 in backordered parts from the old company without ever receiving a penny. I did an asset purchase of this company with no obligation to take care of old backorders. But I did and everyone thought I was crazy for doing so. You made a deposit on your kit on May 20th. This got the ball rolling to fill the order. We told you the interior was in-line to be completed. It is complete. If you wanted us to ship we would have.

I don't appreciate you posting on this forum and badmouthing my company with ill intent for the next customer. I have always been honest. Do we have problems, you bet we do. Are we trying to fix them, of course we are. In an ideal world I would have enough money to have everything in-house but I don't. I have not received a single call from you regarding any of this so I didn't even know we had a problem until I read it on this forum. A courtesy call would have been nice.

I will deliver all your parts, I will continue to answer any and all questions regarding the build of your Cobra, you will not be ripped off, I am not Gary Rutherford, I am not Classic Roadsters LTD, My company is Classic Roadsters II. I do not operate the way the old company did, I will close the doors before that happens. I run this company with Christian values and will continue to do so.
Don