02-08-2005, 04:09 PM
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CC Member
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Join Date: May 2000
Location: Sauk Centre,
MN
Cobra Make, Engine: Owner, Classic Roadsters II
Posts: 1,347
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Not Ranked
I've had this same problem with so many trucking companies. I setup the freight and quote the customer whatever the cost is. I try and get them to give me the proper class so I don't encounter the problem. I don't try and make any money on shipping, it's so expensive anyway. I would say 2 out of 4 times they change the class to a higher rate. I've also had problems with the weight I state, it always seems to be too low so they add extra weight. Same items can go out and the trucking companies say the weight is different. I haven't had the heart to charge any customers the extra cost so I just eat it. Make it up in volume as they say!!!
Don
ps. I never find out about any changes until I get the bill from the trucking company.
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