street beasts kits

[priobe]

As a suggestion, for what ever it’s worth.

Maybe it would be a good idea to have a survey section on this forum. We should have a section, which list all of the companies that are common to the Club Cobra members with a survey/feedback. It even could list a graph based on customer service.

The manufacture or assembler that receives negative feedback must post its corrective action. I think this will help a lot of members reduce getting the "shaft" buy making payment up front with no delivery to items.

Will these companies hate this idea? Well, those that operate a positive company and with the intent to help their customers probably would not mind the idea. If anything, it will help sales. These positive companies will receive all the sales from those consumers that would have received the “shaft” from those negative companies.

Positive feed back should be welcomed as well, but lets face it, positive feed back rarely gets posted unless someone ask for it. No feedback may be understood as neutral.

I am tired of people receiving poor customer service in our country. The few services that we have left in our own country and this is how we treat our fellow Americans.

I think one of the misconceptions of Club Cobra is that if a company has a banner on this site, many people feel that it is a trusted company. For the most part this may be true.

However, I believe this or some other concept should be established to help the CC members make this a more enjoyable hobby.

[NeoConMan]

Originally Posted by priobe

Maybe it would be a good idea to have a survey section on this forum. We should have a section, which list all of the companies that are common to the Club Cobra members with a survey/feedback.

I am tired of people receiving poor customer service in our country. The few services that we have left in our own country and this is how we treat our fellow Americans.

I could not agree more.
Alot of this may be old news and terribly obvious to some of you old timers, but as a new guy I need all the info I can get.

I've declared war on sh!tty customer service, and I've invested the energy it takes to get results from comapnies that just ignore problems.
I love breaking it down in simple pieces so the customer torture reps can understand.

"Here's the product you sell...
Here's what I received....
See the difference?"

"Here's the price you quoted....
Here's what it has actually cost me so far....
See the difference?"

"Here's what your people told me....
Here's what I found out on my own....
See the difference?"

"Here's what I wanted when I decided to spend my money with your company...
Here's the results I get from you and nobody seems to give a damn....
See the difference?"

"THIS is how I act when I get screwed out of money, in ANY amount.
I expect to get what I ordered even if it's only 5 bucks at Taco Bell.
I'm not leaving without satisfaction.
NOW do you understand?"


I advocate taking any action needed in these cases.
I always state my case calmly and allow them the chance to get it right.
If that fails, I turn up the heat and never quit.
I've yet to resort to legal action, but I've ruined many a manager's day.