Is Everett Morrison STILL IN BUSINESS??????

[JulieF]

I have sent an email to Priobe regarding his problem.

There have been numerous kit Cobras registered in the state of Florida and there is information posted on the FL DMV website that describes how to register a kit car. He knows this too.

I went through a full search on THIS forum site for people who have registered cars in FL and have paraphrased that information to Priobe. This is a great forum for providing information...unfortunately it can also be used to make statements that probably don't need to be made.

I have documented my problem w/my 800 number. It is being dealt with.

I sent a message to Priobe telling him that I will talk w/the DMV if given a Point of Contact name & phone number. I have not received any response to that email.

In the past two weeks I have had to deal with a serious issue; I have had to drop everything to deal with it. I don't need to justify any more to any of you.

[Velox]

Priobe, I also feel for you. Beautiful car in your gallery pictures.
Reading this last response wow all I can say is *good luck*

[Power Surge]

Originally Posted by JulieF

In the past two weeks I have had to deal with a serious issue; I have had to drop everything to deal with it. I don't need to justify any more to any of you.

That's a pretty poor attitude, and certainly not one that's appropriate for running a business. No matter how serious an issue you may have to deal with, there is no excuse for leaving customers out in the cold. A simple answering machine message or forum post saying that you would be unavailable for a period of time, could have saved all this from coming out.

[767Jockey]

Originally Posted by JulieF

In the past two weeks I have had to deal with a serious issue; I have had to drop everything to deal with it. I don't need to justify any more to any of you.

Sorry to hear about your difficulties. However, there are plenty of Cobra manufacturers out there in this very competitive market who would likely choose to use different wording when dealing with a customer needing help, regardless of the severity of their own personal situations. You may want to reconsider what you've said here, since lots of potential buyers read this site and comments like these will only drive those customer's into the waiting arms of other manufacturers.

Again best of luck with your difficulties.

[jwd]

Originally Posted by JulieF

In the past two weeks I have had to deal with a serious issue; I have had to drop everything to deal with it. I don't need to justify any more to any of you.

Wow. Nice reply. I'm sure you'll attract alot of customers with that attitude.

[MFE III]

I sent a message to Priobe telling him that I will talk w/the DMV if given a Point of Contact name & phone number. I have not received any response to that email.

In the past two weeks I have had to deal with a serious issue; I have had to drop everything to deal with it. I don't need to justify any more to any of you.

I like it . . . kind of a balance between compassion of the KGB and customer service skills of the DMV.

[priobe]

Julie,

First of all, I am sorry for any personal issues you might be having. I am truely sorry.

However, as the other members have posted comments about this issue, I have to agree with them.

In response to your comment

Originally Posted by JulieF

I sent a message to Priobe telling him that I will talk w/the DMV if given a Point of Contact name & phone number. I have not received any response to that email..

If you would like for me to setup a conference on my dime, I will be more than happy to contact you. If you choose to contact Barry / Craig at the DMV their number is as follows (954)792-7458.

This was in my email to you June 2. Your post was on June 4.

Please do not make this out to be like, I do not want to provide you with information to get my car on the road.

Side Note:

I have read post in the past of other members that have had slight / major issues with other companies. Now that I have experience one I can clearly see how information can get dropped.

On a brighter note,

I have managed to make enough phone calls to come across someone at the DMV who cares. I am expecting to have my registration and Title processed today.

Julie, I thank all of your efforts finally to get in touch with the DMV on my behalf. Hopefully, I can put this issue in my past.

CC members I will keep in touch with my Title/ Registration issue.

If anyone is going through the process in Florida I will be glad to share my expience with them as well as contact information to the DMV.

[JulieF]

Folks,
I called the FL DMV today and find that Mr. Riobe's car is indeed being registered. It turns out that the issue they had was with the spelling of his name.

Now...I am sorry that you find my responses offensive. Running a business that has been in a 'holding pattern' for 3 years is difficult, more than I had expected. One thing I have certainly learned is to be nice to customer service people I have to deal with, as they rarely are the cause of whatever problem you are having. It is so easy to shoot whomever you are speaking [or electronically communicating with].

Forums seem to focus one's frustrations and have a wolf-pack effect - I haven't harmed any of you with being tardy in getting you support, with the exception of Mr. Riobe, and what I provided was not needed as evidenced by my call to the DMV today, yet you feel the need to be so ugly.

And, yes, there are many other manufacturers out there for you to purchase a car from. I understand that. The customers I have now understand what my situation is and are willing to let me work through each issue as it arises.