A few years ago, I was rear-ended in traffic, nothing major, but enough to need a claim. Thought it would be straightforward since the other driver admitted fault, but after submitting everything, the process just stalled,
allstate customer service initially told me it was moving along, but every time I checked back, it felt like I was starting over. Ended up calling the adjuster directly, and suddenly, things picked up. A week later, the repair check was in my hands. Since then, I always keep detailed notes during the process—dates, names, everything—so I don’t have to rely on vague updates.
