06-29-2006, 09:40 PM
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CC Member
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Join Date: May 2003
Posts: 684
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Not Ranked
Keith Craft Comes Through - Even after the fact
Not very often something like this happens so I am happy to report it. After scouring the country for a Scat crank to meet my spec, I find one at Keith Craft (I think I spoke with Tony?). Yup - knows exactly what I need, and has it on the shelf. Bought, shipped, everything A-OK. I'm a happy camper.
Many days later, I notice a posting discussing an FE build, where KC mentions a price some $100.00 lower than what I had happily paid days earlier. Hmmm... price probably had gone up I figured - even so, the original price was pretty good.
Sent a pm to KC to point out his posting probably had an old price in it.... and got a swift reply - no mistake - there is a Club Cobra discount (I never thought to mention CC when I first called) - and no problem he will square me up. 24 hours later, my card is credited back $100 - just like that - almost 2 weeks after the sale.
Wow. There really are some nice guys out there.
Signed: A very happy customer. 
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Bruce
Enjoyment may be 9/10's anticipation, but that last 10% is oh so sweet....
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