Need Help From SBCYAHOO.NET users

[Ron61]

As of about two to three weeks ago I stopped getting all e-mail and notifications through CC. After 23 hours on the phones with various so called 2nd tier AT&T techs who will only tell me that they can't do anything about the block as that is Yahoos servers and they won't call Yahoo claiming they have no access to them. Liars. I have sent in 27 e-mail reports from the home page Feedback link with no results. I have called the lower lever techs who can't do anything at all. Two 2nd tier techs refused to even let me speak to a supervisor, one of them told me that if I was getting any of my e-mail I should be happy. As of less than a year ago I still have a trouble ticked number where one of the 2nd tier techs got a Yahoo tech on a 3 way call with us and when I told her what was going on she looked and came back and told us that she saw the problem and it would take a few hours to sort out as it was intermittent. About 4 hours later it was fixed. AT&T uses Yahoo servers and they have to have a way to contact them. They just have a group of 2nd tier techs now who don't want to do anything but sit and draw their pay. My last E-Mail this morning I informed them that I was going to pay my bill according to the service and that if they got any of it they should be happy. Once the Internet part of the sales office opens I am going to call them and inform them that until this problem is resolved I will be withholding a part of the payment. Would all others on here who use SBCYAHOO.NET please start flooding them with complaints even if you are getting your e-mails through the club? Yahoo is in the mist of putting out a New and Improved version of their e-mail program which means that no one will be able to get any e-mail for a month or so once they force that on us. I have a feeling that this may be the underlying problem with the sudden cut off of e-mails from just Brents servers. All others still come through ok. I have spend a total of over 70 hours in the past three weeks trying to find anyone that will look at this and have just been given the run around. I even set up a G-Mail account that bypasses Yahoos servers completely and everything came through great, so it is not in the club servers. But then I couldn't get back on CC as the authentication e-mail that the club sends was blocked by Yahoo and Brent had to activate my account. As I told the last person, I make out the check to pay for the service to AT&T, not Yahoo and Yahoo will not talk to any subscriber, just an ISP tech or site administrator, but they won't even give me the number that Brent can contact them at.

Rants over.

Ron