Allstate (homeowners) avoid

[FST FOX]

I have had Allstate for a while now on my home well in January I added additional property insurance to cover mainly my 200 gallon fish tank against anything that might happen. Well today it did, I woke up to 200 gallons of water covering my living room, I scrambled to siphon water out the front door and managed to get about 1/2 out of the house. Well I called to file a claim and I got denied. I pointed out to my agent we agreed on coverage in black and white via email. They were still trying to deny my claim, so Monday all hell might break lose, I am an insurance agent myself (not property/casualty though) and will take this as high as I have to get my property covered. Just wanted to vent, only 1 fish was lost they rest were put back in the spare 55gallon tank. So today I lost a 5800 aquarium and 1,000 dollars worth of water damage, yes it could of been worse (had plans where I would of been gone till late afternoon) so I guess I got lucky I could of lost 1,200 worth of fish as well. anyone have any good/bad experience with Allstate?