04-12-2002, 01:27 PM
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CC Member
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Join Date: Jun 1999
Location: Bay Area,
FL
Cobra Make, Engine: What Cobra?
Posts: 7,193
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Not Ranked
Somebody
It is too bad, the person who feels like he was wronged by what appears to be an overcharge situation is the one having to disguise his identity not to allow the Internet sleuths to home in on the offending party.
1-He either overcharged, or didn't! If he did, others should know who he is.
2-If he did not overcharge, but you feel like he did, then he should be able to explain the charges to you willingly.
Our shop rate is at $90.00 an hour. Sometimes I find myself having to explain to customers the math behind the totals.
No one likes to spend money on repairs, but I think the customer is entitled to a full disclosure not only after but also before the work is done.
TURK
__________________
OBAMA IN in 2012
Last edited by Turk; 04-12-2002 at 01:32 PM..
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