11-01-2006, 08:33 PM
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CC Member
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Join Date: Feb 2002
Location: Gilroy,
CA
Cobra Make, Engine: West Coast Cobra w/ Centrifugally Blown Big Block, Pickles, Onions, on a Sesame Seed Bun.
Posts: 493
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Not Ranked
How did you pay for it?
I keep a credit card with an east-coast bank for this very reason. If problems like this arise, they are quick to put the charges in dispute if you simply ask them to do so. I find that problem companies like this often change their minds about honoring warranty claims when the money is no longer in their bank account. I've had to do this twice in 15 years.
Whether you found 3rd at WOT in a safe environment (track) or unsafe environment (street), doesn't change the fact that the transmission didn't live up to its advertised torque rating. They should honor the claim and make things right. If they don't, and you paid by credit card, I'd advise you to consult the card company and see if the charges can be put in dispute on grounds of false advertising and failure to honor a warranty claim.
In the future, it would be advisable to never mention racing when performing warranty claims on automotive parts. I would have told them I was on my way to church if they asked.
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