Ignore (EOM)

[kcm3]

Uncle Todd,
Thank you for your responce and I want you to know that we at KCM have done everything to get your car back to you. I thought that they had already given your car back. On the issue of the wheel, we do not take off your wheels at any time during the install or when the vehicle is aligned, I feel that you we're mis-informed about the wheel condition. To explain how the wheel is held on a Backdraft, it uses a BMW rear axle assy and it has lug bolts instead of lug nuts and studs. When Backdraft builds the cars they put in a screw in stud into the hub and then a lug nut to hold the wheel on. I feel that the stud in the hub came loose and that is why the lug nut and stud was missing. We replaced all the studs and lug nuts on the left rear when we had it. It will be wise to keep a eye on the lugs and retighten them every 500 miles.
If you ever need to know anything about the car or what work was done always call the source and don't listen to 2nd hand talk. We at KCM have nothing to hide and we take great pride in what we do.

Thanks
Rob