08-28-2012, 05:02 PM
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Senile Club Cobra Member
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Join Date: Feb 2001
Location: Buffalo, NY USA,
NY
Cobra Make, Engine: Superformance
Posts: 4,566
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Not Ranked
I am confident that Jay will handle or arrange to handle the warranty issues. BDR and SPF are good about handling issues related to the chassis.
We (SPF) actually don't have many chassis warranty issues and have cars that that are on the road that have never had a claim filed, and most are small items, but no less important than a major problem in the eyes of the owner.
If you have a problem let your dealer know and give them the chance to repair/resolve the issue in a reasonable time frame. Now, if you don't get resolution or a positive outcome, that is the time to contact the distributor and relate the story.
As many of our customers are not local we often must work with a third party repair facility as it is more expediant/cost effective to shipping a car multiple hundreds of miles. This is where a referral of a good shop is very valuable.
__________________
"I'm high all right, but on the real thing....powerful gasoline and a clean windshield..."
rick@autoventureusa.net
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