looking for info.

[MoreHp!]

i hope im not out of line posting the question as its my first time posting.
Back in July 2025 i made and order based on reviews on this site about gasn performance quality and workmanship. i have had some contact with them but feel very miss lead . i was told my pipes were ready in sept . but no shipment and then after continuous reaching out i got a tracking number that is now a week old but still they have not shipped my pipes out . has anyone had this kind of trouble with there order taking this long and very misleading replies from there website and phone number ? just curious .. all i want is my order and if not my money back . Any help is greatly appreciated ! and sorry if im out of line asking . but i hope not !

[Ron61]

No you are not out of line and if I were in your place I would want answers too. I am not familiar with that company so can't help you there but if others on here recommended them they should be able and willing to help you out.

[NROTOXIN]

Originally Posted by MoreHp!

i hope im not out of line posting the question as its my first time posting.
Back in July 2025 i made and order based on reviews on this site about gasn performance quality and workmanship. i have had some contact with them but feel very miss lead . i was told my pipes were ready in sept . but no shipment and then after continuous reaching out i got a tracking number that is now a week old but still they have not shipped my pipes out . has anyone had this kind of trouble with there order taking this long and very misleading replies from there website and phone number ? just curious .. all i want is my order and if not my money back . Any help is greatly appreciated ! and sorry if im out of line asking . but i hope not !

Their advertisement is at the top page here. Have you exhausted (no pun) the different communication avenues they have on their site?
The advertisements rotate here and I now see Craft in its place. Same question just the same

[Bobcat]

MoreHP , you need to keep after them . I had the same experience you`re having …. multiple “reasons” why they hadn`t shipped . Everything from Covid to the polisher was sick , and this was only last year . I finally got my system about 9 months late ( I think ) and went to install it a while later ( had to wait until the garage warmed up some ). The driver side went on ok with only a few minor issues , but the passenger side was a nightmare . I finally found that two of their pipes were not aligned correctly and no matter what I did , wouldn`t line up with the primaries . They were about 1/2” out . I finally managed to heat the misaligned pipe and get it close to where it should have been .
I had contacted the mfg several times and he did say to sent them back and he would make it right , but based on my initial wait , it probably have taken another 3 to 4 months.
So , when you finally get yours , make sure you go over them very closely and make sure there are no issues before you try to install them .
You didn`t say what make car you have , but I think ERA uses a company outside of Boston named Tubular Automotive . I can check Monday .
I`m seriously considering pulling the Gas N system off and going with them as I`m not satisfied with what have .
Hope you get this resolved soon …. good luck .