Continuing saga for Roush 511

[DWRAT]

Originally Posted by Mulv

He rebuilt the engine in CSX2039 and it sold for $7.25 millions at auction in 09.

Here's a picture of CSX2039.

[csx4910]

I just sent Todd from Roush and thier customer service supervisor a long message espressing my expectation of having a flywheel overnighted. I attached the list of problems I have experience with the car since new. We will see. I also realized that my starter and flywheel were replaced less than 2 months after the car was finished in 2008 so now we will be working on the 3rd flywheel and starter. If they don't move quickly (and I mean much quicker than they have on everything else) I have to take this to another level. the challenge is that I am sure they have a team of lawyers just waiting to squash people like me. This process has opened my eyes a lot to how much more research I should of done before purchasing the car. Anyone else who is thinking of purchasing the Roush 511 (or any other Roush product) should think long and hard about it. I am sure this might of been easier if my origianl dealer hadn't gone belly up but there isnt anyhting I can do about that.

What is the going market rate for a 2400 pound paperweight?
Ron

[csx4910]

Mulv,
PM sent

[Mulv]

Originally Posted by DWRAT

Here's a picture of CSX2039.

Haha you are right it was CSX 2601

[jhv48]

Maybe this is a dumb idea, but how about telling Roush to keep the 511, and send you another engine of your choosing. They might be willing to work something out just to contain the bad press they are getting on this forum alone. I, for one would never even consider a 511 based on your experiences. I'm happy with my plain old 427 srtw.

They obviously have issues with that 511 and should want to get them all back and make their customer's stop complaining. If it were me, I would not want that engine back from Roush.

The bad press they are getting here has got to effect future engine sales. 2,000 hits and growing. That is some serious negative press even though 1000 of them are from the same guys.

Roush, step up, replace the engine with one that is not problematic, and be done with it.

Once again, you have shown more patience than I would have.

[csx4910]

They have alredy sent the motor back to my shop here and was being put back into the car when this issue with the flywheel happened. I have not asked them for a brand new motor but would happy to discuss that option with them.

I am certain Jay Leno would of had a brand new crate motor overnighted to him if he had problems with his 511 he is putting in his 66 Galaxie but the rest of us working stiffs dont have that kind of pull

[twobjshelbys]

I think it is time to go to a higher level. I think Jack is the place to start. If the two (perhaps 3) of us all send letters at the same time (or send a single letter signed by all of us) maybe they will get something. The truth is that with the internet, they can't not know that we are all trading horror stores about (1) the problems and (2) the service.

I'm afraid Todd may not be the right "go to guy" in this case. Yes, I'm trying to give him the benefit of the doubt. His card indicates he is Marketing - not engineering or service.

[Car Nut]

Since everyone else is jumping in here, I might as well.

As I understand it, the motor came back and was installed and running right. The issue now is the starter is eating flywheels.

That shouldn't happen if the starter is aligned and shimmed correctly. The mechanic who is working on this should know how to check for proper starter clearance and alignment. My guess it the teeth are not coming into full contact.

While I may not have all the facts, it seems your problem lies with your mechanic at this point. I would want to know what steps he has or will be taking to ensure the third one is the charm.

I tend to agree with Mulv, you need to have a mechanic that knows what he is doing or get one who does.

Just my two cents, get three more and you'll have a nickel.