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#6 (permalink)

05-06-2017, 07:04 AM

spdbrake

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Join Date: Dec 2015

Posts: 1,442

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Quote:

Originally Posted by klausflorida

Backdraft would dispatch a technician? Wow, that would be great, I was trying to figure out a local shop I can bring it too. I will give them a ring and see what they can do, it's still under warranty anyways.

They should. Always best to the give the vendor 1st crack at making it right as its easier to absorb the re-work as additional overhead VS having to reimburse you in real money for a 3rd party shop doing the work. Most Companies understand customer service in that bad news travels much faster and farther than good. Stigma can kill sales.

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