11-04-2006, 03:14 PM
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CC Member
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Join Date: Jun 2004
Location: Sydney,
NSW
Cobra Make, Engine: Robnell BB 429 (Sold) Contemporary Cobra CCX3682
Posts: 407
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Not Ranked
Never asked for a refund people!
I never asked for a refund, I politely asked if it were possible, given the time, to send the item back (at my cost) for another that works properly. I don't think this is out of the ordinary, the item was opened to see if it was the correct one and yes, it was, how was I to know it wasn't to work properly once fitted? I think some of you are missing the point here.
Where is the loyalty to your customers?
Stef
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