Club Cobra GasN Exhaust  

Go Back   Club Cobra > Manufacturers, Engine Builders, tools, and parts. > ERA---Speak with Bob Putnam

Welcome to Club Cobra!  The World's largest non biased Shelby Cobra related site!

  •  » Representation from nearly all Cobra/Daytona/GT40 manufacturers
  •  » Help from all over the world for your questions
  •  » Build logs for you and all members
  •  » Blogs
  •  » Image Gallery
  •  » Many thousands of members and nearly 1 million posts! 

YES! I want to register an account for free right now!  p.s.: For registered members this ad will NOT show

Nevada Classics
MMG Superformance
Main Menu
Module Jump:
Nevada Classics
Nevada Classics
Keith Craft Racing
Advertise at CC
Banner Ad Rates
Keith Craft Racing
Keith Craft Racing
MMG Superformance
MMG Superformance
December 2022
S M T W T F S
        1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31
  #1 (permalink)  
Old 08-09-2005, 01:48 PM
CC Member
Visit my Photo Gallery

 
Join Date: Feb 2004
Location: Valley Cottage, NY
Cobra Make, Engine: ERA Ford 427
Posts: 25
Not Ranked     
Default Defective Windshield

I just want everyone to know that I'm not trying to play a badguy here, but I am a victim. This is definately a defect with the glass on my ERA Cobra. I don't expect ERA to absorb the cost when they are not the manufacturer. I feel for them and this problem, I know they had replaced a number of windshields because of this problem. I do ask however for them to either give me the name of the supplier or call the supplier on my behalf and use thier leverage to get THEM to replace my glass. I'm not asking them to spend money or time to install the glass, just to replace it.

If anyone can help me with this I would appreciate it.

Ray.
__________________
Ray
Reply With Quote
Sponsored Links
Sponsored Links
  #2 (permalink)  
Old 08-10-2005, 06:09 AM
CC Member
Visit my Photo Gallery

 
Join Date: Nov 2003
Location: New Britain, CT
Cobra Make, Engine: Size 10 Feet
Posts: 2,941
Not Ranked     
Default

Ray,

I wish it were as simple as that.

We buy the windshields assembled in the frame, from the UK. We don't even know the original glass manufacturer. To make things even more complicated, our supplier's company is currently changing hands and we're waiting for things to stabilize. We've used the original company for 20 years because of the consistant quality.

We will try and get things straightened out as soon as possible.
Reply With Quote
  #3 (permalink)  
Old 08-11-2005, 04:40 PM
CC Member
Visit my Photo Gallery

 
Join Date: Feb 2004
Location: Valley Cottage, NY
Cobra Make, Engine: ERA Ford 427
Posts: 25
Not Ranked     
Default Defective Windshield

Wow, That is the response that I had hoped to hear! I am totally thrilled that you guys will help me with this problem. Please let me know who (at ERA) responded so I can thank them personally! I will wait for you guys to sort things out with your supplier and hope to hear from you soon.

Thanks.
__________________
Ray
Reply With Quote
  #4 (permalink)  
Old 08-11-2005, 05:03 PM
Turk's Avatar
CC Member
Visit my Photo Gallery

 
Join Date: Jun 1999
Location: Bay Area, FL
Cobra Make, Engine: What Cobra?
Posts: 7,193
Send a message via Yahoo to Turk
Not Ranked     
Default

That is Bob. You can bank on what the guys at ERA tell you.
You probably knew that...

TURK
__________________
OBAMA IN in 2012
Reply With Quote
  #5 (permalink)  
Old 08-11-2005, 07:06 PM
JWheaton's Avatar
Senior Club Cobra Member
Visit my Photo Gallery

 
Join Date: Feb 2000
Location: Midland Park, NJ
Cobra Make, Engine: ERA 389 427s/o
Posts: 1,247
Not Ranked     
Default

Ray,

The people at ERA will in 99.9% of the cases attempt to satisfy their customers. I hope that you give ERA a call prior to posting these messages and allow them to work with you.
Reply With Quote
  #6 (permalink)  
Old 08-12-2005, 02:04 PM
CC Member
Visit my Photo Gallery

 
Join Date: Feb 2004
Location: Valley Cottage, NY
Cobra Make, Engine: ERA Ford 427
Posts: 25
Not Ranked     
Default

Do you think I didn't call them w/ this problem?! Wow, I'm just glad that this is finally coming to a close.
__________________
Ray
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -7. The time now is 08:46 PM.


Powered by vBulletin® Version 3.8.0
Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.6.0
The representations expressed are the representations and opinions of the clubcobra.com forum members and do not necessarily reflect the opinions and viewpoints of the site owners, moderators, Shelby American, any other replica manufacturer, Ford Motor Company. This website has been planned and developed by clubcobra.com and its forum members and should not be construed as being endorsed by Ford Motor Company, or Shelby American or any other manufacturer unless expressly noted by that entity. "Cobra" and the Cobra logo are registered trademarks for Ford Motor Co., Inc. clubcobra.com forum members agree not to post any copyrighted material unless the copyrighted material is owned by you. Although we do not and cannot review the messages posted and are not responsible for the content of any of these messages, we reserve the right to delete any message for any reason whatsoever. You remain solely responsible for the content of your messages, and you agree to indemnify and hold us harmless with respect to any claim based upon transmission of your message(s). Thank you for visiting clubcobra.com. For full policy documentation refer to the following link: CC Policy
Links monetized by VigLink