What would you do?

[ERA2188]

fsstnotch. I don't believe anyone not directly involved in this situation - and that would be Pavulon and ERA - are really in a position to make an intelligent comment regarding what this situation entails. But as far as customer service, ERA does a very good job. Peter gives attention to cobra owners - even when the kit isn't his. I was visiting several months ago when two Streat Beast kit owners came in looking for assistance because their manual left them wanting in a few areas. Peter spent an hour with them - taking them to his fabrication shop - and showed them how to approach resolving some specific problems. He didn't have a negative comment about the kit they had, nor did he try to sell them an ERA. He simply tried to help them resolve their problem.Sure you will find ERA owners standing up for Peter, because they know him and his staff. They are really good people. Every company that does business gets into a unique situation on some transactions that might have different interpretations depending on the details and the parties involved. And like the old country lawyer said "no matter how thin the pancake there are always two sides to it".