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04-20-2011, 10:16 AM
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CC Member/Contributor
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Join Date: Feb 2000
Location: Greenville,
SC
Cobra Make, Engine: 70 Shelby convertible, ERA-289 FIA, ERA 289 roadster hybrid, mystery Ford powered 2dr convertible
Posts: 12,811
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Not Ranked
Quote:
Originally Posted by YerDugliness
I could see how the OP of this locked thread might be a bit miffed (my apologies to Jamo for bringing up the issue again):
Finish Line Accessories Shipping Charges
I just ordered a couple of parts from Finish Line and even though I spent about 15 minutes on the phone line with them, they still could not tell me what the shipping charges would be. Apparently they compute the shipping charges when they box up the order....not quite sure why they can't estimate the shipping charges, but they don't seem to be able to do so at the time the order is placed.
In their defense, they were gracious when the issue was discussed and offered to hold off taking my credit/debit card number until they could contact me later this afternoon with the shipping charges, so I don't feel like Finish Line is trying to gouge us on shipping.
But.....  ......maybe a bit better tracking system would allow them to discuss the issue at the time the order is placed, though. Given the chatter regarding the issue, it might make the "first time buyer" like me a bit more relaxed in terms of making my decision as to which source from which to order.
In the end, though, I just gave the gal the credit card number, I need the parts and thought "What the hell, I'm going to order from someone".
I guess I'll find out what the shipping charges are when they email me later today, after the parts are packaged.
Dugly  |
Since each item ordered weighs a different amount, and when combined no two orders are 100% the same, and everyone does not live in the same town, at the same address, I can see why the shipping charges would be different for each and every customer/order. Having owned a business where the same thing applied, I never gave a shipping charge until the item(s) were packed and weighed. If a customer wanted a total before they paid, I gladly did so, but again, they would have to wait until I had it boxed and weighed before that could happen. Some people get it, unfortunately, you are not one of them 
Bill S.
__________________
Instead of being part of the problem, be part of a successful solution.
First time Cobra buyers-READ THIS
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04-20-2011, 10:34 AM
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CC Member
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Join Date: Mar 2010
Location: Beaverton,
OR
Cobra Make, Engine: SPO 2644 Roush 427R
Posts: 62
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Not Ranked
Shipping Charges... Are we talking the whole car???
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04-20-2011, 10:43 AM
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Senior Club Cobra Member
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Join Date: Mar 2001
Location: Waukesha,
WI
Cobra Make, Engine: Custom built Excalibur 351C
Posts: 530
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Not Ranked
Finishline has ALWAYS been a first rate provider for my Cobra needs.
Rest assured they will take good care of you.
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04-20-2011, 11:24 AM
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CC Member
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Join Date: Sep 2006
Location: No city...only 118 residents in Manter,
KS
Cobra Make, Engine: Cobra Auto Works body, Ron Godell Racecars chassis, 1989 Mustang GT 5.0 HO (converted to carb), W/C T-5, 3.73's in a Ford 9" Traction-Loc.
Posts: 812
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Not Ranked
Quote:
Originally Posted by mrmustang
Since each item ordered weighs a different amount, and when combined no two orders are 100% the same, and everyone does not live in the same town, at the same address, I can see why the shipping charges would be different for each and every customer/order. Having owned a business where the same thing applied, I never gave a shipping charge until the item(s) were packed and weighed. If a customer wanted a total before they paid, I gladly did so, but again, they would have to wait until I had it boxed and weighed before that could happen. Some people get it, unfortunately, you are not one of them
Bill S. |
I sure understand your point, Bill. I'm afraid this is the FIRST time I've ever had to wait until an order has shipped to get an estimate of what it would cost to ship it. I didn't want an EXACT, to the penny amount, I just wanted a ballpark estimate. I ordered two identical pieces, the charge for the parts was $150, yet I don't know if the shipping will be $20 or $200.
You are right, though....at 62 years of age, and having done an incredible amount of business using 800/888 toll free phone numbers and internet based ordering programs, I have never run up against the problem until today. I guess I'm just too old and set in my ways to "....get it".
Cheers from Dugly
__________________
YD,E./PNB
No names were changed to protect the innocent! 
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04-20-2011, 01:43 PM
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Senior Club Cobra Member
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Join Date: Aug 1999
Location: Ellington,
CT
Cobra Make, Engine: Classic Roadster 351W, T5, Red & White
Posts: 3,478
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Not Ranked
If UPS, when the weight per carton, ship from/to zip codes, selection of shipping transit time, etc., the shipping charges can be arrived at with a close estimate, also adding in the weight of the shipping carton(s) and packing material.
Multiple cartons cost more to ship with the same grand total weight than fewer cartons. As an example, 2 cartons @ 20 lbs ea will cost more to ship than 1 carton @ 40lbs. Exception would be hundred weight pricing for heavier shipments when using the total weight and if the minimum charge is met
https://wwwapps.ups.com/ctc/request
__________________
2014 Porsche Cayman S, 2014 M-B CLA 45 AMG,
Unkown:"Their sweet lines all but take my breath away, and I desire them as much for their beauty as for their use "
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