05-30-2008, 03:06 PM
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CC Member
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Join Date: Aug 2007
Location: Lavon,
TX
Cobra Make, Engine:
Posts: 3,008
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Not Ranked
Naa you are not one of the dumb. Some of the people I have to deal with here at work take the cake. Not only the dumb customers, but IT is in that mix. They are currently installing a program that blocks all email except internal to prevent viruses. Most communications from our customers is via email. They also just implemented a new web portal for our customers (old one worked fine, new one is "prettier"), but changed everyones login and password, took away the admins ability to load/delete files, and implemented it with no testing and no warning. They don't understand why we are so angry. We have customers whose business has been shut down all week due to this and are submitting fines per the contract. ITs response is to put in a ticket and we will get to it.
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Why do they call it "Common Sense" when it is so rare?
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