Just bought a Superformance

[mrmustang]

Originally Posted by patrickt

Have I ever bought a new car (including my ERA) where they didn't throw in a free Owner's Manual? Especially if that new car is now approaching or surpassing six figures? Regardless of who wrote it, if you drop a hundred thou on an SPF somebody ought to give you a free manual and not try and stick you for another hundred. Are the margins that tight, and the dealers that much on a shoestring that they can't do that?

When sold new, SPF delivers a digital copy of the owners manual with the car. You can then take it to a print shop, where they can make you a beautiful hard copy, with a digital picture of your car on the first page of the binder.

Bill S.


PS: In search of a SPF 289 FIA

[patrickt]

Originally Posted by mrmustang

When sold new, SPF delivers a digital copy of the owners manual with the car. You can then take it to a print shop, where they can make you a beautiful hard copy, with a digital picture of your car on the first page of the binder.

Bill S.

Well that only seems fair. And if for some reason a subsequent purchaser does not get an Owner's Manual (maybe because the previous owner's widow lost it) then he should get a complimentary copy from the manufacturer. I'm really not sure why Mark IV is not saying "Patrick, you're absolutely right and we provide complimentary copies to SPF owners just as matter of good business."

[Mark IV]

Originally Posted by patrickt

Well that only seems fair. And if for some reason a subsequent purchaser does not get an Owner's Manual (maybe because the previous owner's widow lost it) then he should get a complimentary copy from the manufacturer. I'm really not sure why Mark IV is not saying "Patrick, you're absolutely right and we provide complimentary copies to SPF owners just as matter of good business."

Patrick,

See the answer to Bill above. And you have not answered the question regarding I.P. rights. I guess you were never paid by your employer and just went to work for sh!ts and giggles.

And some dealers do provide the MK III manual from Mike Stenhouse as a matter of good business. And some may not. It is up to the dealer; these are the things that differentiate some of the dealers.

As a dealer who has just spent many hours helping two purchasers who bought elsewhere get their cars through the New York State registration system, don't lecture me about customer service. We are providing it on cars we never made a dime on.

[patrickt]

Originally Posted by Mark IV

Patrick,

See the answer to Bill above. And you have not answered the question regarding I.P. rights. I guess you were never paid by your employer and just went to work for sh!ts and giggles.

So your answer is "even though we are selling you this hundred thousand dollar replica we won't include a hundred dollar manual because we have IP rights in it." Boy that makes a lot of sense. You'd think the owners of the company would just work a blanket deal to get that manual out to anyone who even wanted it. After all, who wants to read an SPF manual if you don't own an SPF?

[Mark IV]

Originally Posted by patrickt

So your answer is "even though we are selling you this hundred thousand dollar replica we won't include a hundred dollar manual because we have IP rights in it." Boy that makes a lot of sense. You'd think the owners of the company would just work a blanket deal to get that manual out to anyone who even wanted it. After all, who wants to read an SPF manual if you don't own an SPF?

Patrick,

You are totally missing the point. It is NOT that a dealer will not provide a manual (although it is up to them, I strongly agree that SPF LLC should provide one) but that purchasing one and then copying/PDFing it to disburse to other customers is circumventing the I.P. rights of the people who put substantial time and effort into creating it.

Try scanning and posting a current best-selling book and see how that goes with the publisher........

[mrmustang]

Originally Posted by Mark IV

As a dealer who has just spent many hours helping two purchasers who bought elsewhere get their cars through the New York State registration system, don't lecture me about customer service. We are providing it on cars we never made a dime on.

I remember both of those.

Bill S.

PS: Don't let Patrick get under your skin, he really misses Evan and just needs to let off some pent up steam wherever he can

[Mark IV]

Originally Posted by mrmustang

I remember both of those.

Bill S.

PS: Don't let Patrick get under your skin, he really misses Evan and just needs to let off some pent up steam wherever he can

Bill,

No, he doesn't get under my skin, I am full vaccinated against beige.

[patrickt]

Originally Posted by mrmustang

PS: Don't let Patrick get under your skin, he really misses Evan and just needs to let off some pent up steam wherever he can

And you'd think that after all these years he just might think "hmmm, I wonder if Patrick is laying a whip trap out there in front of me... naahhh, he wouldn't do that, I'll just walk straight ahead."

[Mark IV]

Originally Posted by mrmustang

When sold new, SPF delivers a digital copy of the owners manual with the car. You can then take it to a print shop, where they can make you a beautiful hard copy, with a digital picture of your car on the first page of the binder.

Bill S.


PS: In search of a SPF 289 FIA

Bill,

That is only true on the 289 series cars as Ross demanded manuals as part of his tooling licensing to SPF/Shelby. The MK III cars do NOT come with a manual so it must be purchased by either the selling dealer or the customer.

[patrickt]

Originally Posted by Mark IV

Bill,

That is only true on the 289 series cars as Ross demanded manuals as part of his tooling licensing to SPF/Shelby. The MK III cars do NOT come with a manual so it must be purchased by either the selling dealer or the customer.

And why is that?