Trouble logging in....?

[Ron61]

Thanks for the information. I have thought it was something to do with his account but as I am just a member here I can't look at it. We are busy getting ready to move our site to a better hosting company and there is a lot to be done there so I am not on here a lot lately. I have sent both Brent and Jame emails through this site letting them know what problem he has but they are most likely busy too. I am going to copy your post and send it to him so he may have some idea of what is going on.

Ron

[EM-0785]

Originally Posted by Ron61

Thanks for the information. I have thought it was something to do with his account but as I am just a member here I can't look at it. We are busy getting ready to move our site to a better hosting company and there is a lot to be done there so I am not on here a lot lately. I have sent both Brent and Jame emails through this site letting them know what problem he has but they are most likely busy too. I am going to copy your post and send it to him so he may have some idea of what is going on.

Ron

Hi Ron,

Just wanted to mention, I added a parenthetical sentence at the end of my original post, via edit. If that wasn't included in the info you forwarded to Brent/Jamo, you may want to do so, just in case it helps, fwiw. Take care...Brent

[Ron61]

Thanks Brent,

I have forwarded everything to all of them and now it is up to them.

Ron

[EM-0785]

Originally Posted by Ron61

Thanks Brent,

I have forwarded everything to all of them and now it is up to them.

Ron

Hi Ron,

As I'd said in my original post, I was trying to keep up with my IT guy with my scribbling. One more thing I remember he had said. There was question on your other site about maybe an IP issue as you couldn't login with Dominik's credentials either from your machine and thought maybe it was because it wasn't from Dom's computer's IP address.

The IT guy said that by design it shouldn't lock the IP, that's what allows us to login from most any device, most anywhere there's Internet. The fact you couldn't login onto his account from your machine either, points back to the likely database/account/field issue that you've now forwarded.

I'm sure Dominik knows...anything Cobra is worth the wait!

Thanks, Brent

[xb-60]

Thanks Ron and Brent for following up on this problem.

Cheers,
Glen

[Ron61]

Brent,

I kind of mis worded that post. What I meant to say and I have done it on our site was that some IPs are blocked by the Administrator. We used to get hundreds of them from Vietnam and other less than desirableness places and I blocked those IPs and we never get any more from there. I don't think that is what happened here but I was trying to tell him that it could happen. As you have noticed I am not the best person with getting what I mean across in posts. Thank goodness when I was working for the labs I never had to deal with the public.

And I am sure that he wasn't blocked here as I looked up some of his posts and I never saw anything that was the least bit out of line. I suspect then same as you. It is something in his account that needs to be fixed.

Ron

[EM-0785]

Originally Posted by Ron61

Brent,

I kind of mis worded that post. What I meant to say and I have done it on our site was that some IPs are blocked by the Administrator. We used to get hundreds of them from Vietnam and other less than desirableness places and I blocked those IPs and we never get any more from there. I don't think that is what happened here but I was trying to tell him that it could happen. As you have noticed I am not the best person with getting what I mean across in posts. Thank goodness when I was working for the labs I never had to deal with the public.

And I am sure that he wasn't blocked here as I looked up some of his posts and I never saw anything that was the least bit out of line. I suspect then same as you. It is something in his account that needs to be fixed.

Ron

Hi Ron,

That makes sense, I was wondering about that last night too. Brent