Brand Name Parts

[dscott]

Good Luck to my competitors! For your information I had just driven 22 hours straight to and from Rapid City, SD. Sorry I was tired! I don't need to be here to greet every customer that I've met before. That's why I have employees. I knew you guys would try and switch this to look like my fault. I'm not the one who lies on this site. You guys are the ones that listed my response to your problems before I even had a chance to answer. Craven said things like "no help", "no luck" in one of his first posts in this thread. I never said that. It was his response to questions he didn't allow me to answer.

The reason we caught the grinding was because the rack looked like a Flaming River. Please tell me who in their right mind would grind off a name? You guys also need some new measuring calipers because the rack you brought back has the identical pinion shaft size as 2 other Flaming River racks I have here. The shaft on one of them is round, the other 2 have flats. You are correct in the amount you cut off, it is 7/8". Why did you guys cut off 1 1/4" then? Looks like you need a new tape measure as well.

I do not have a perverse need to be right, I'm the first one to admit to a problem. I do have a need to set the record straight when people lie about me and my company. I don't have a problem apologizing to anyone for problems. You both seem to have a need to find problems with us. We have tried and tried to make you guys happy and the only response we get are lies on this site.

I don't profess to be a savior to anyone. I only have 1 savior and I follow him and nobody else. I go out of my way to help people and I will continue to do so. The only reason you came to the shop was to trade some things. There wasn't anything to settle. I ordered you a new rack, I sent you a new u-joint. What was to settle? I agreed to give you what you wanted.

As far as you not recommending this company to anyone I totally agree. If your circle of friends lies and tries to cheat I sure don't need you. The Customer isn't always right and this is a good example why. I don't play kindergarten rules, I play God's rules, they're much better. Maybe you guys should check it out!

Take the quiz! Which one is NOT a Flaming River rack? Here's a hint, the one in the middle is the one you guys brought back. Here's another hint, 2 of them have flat spots on the pinion and one is round. Here's another hint, 2 of them have Flaming River stamped on them, 1 does not (it was ground off). Another hint, the pinion shaft is the same diameter on all 3 racks. Another hint, 2 of them have 7/8" cut from the tie rods, 1 has 1 1/4" cut off. Another hint, 1 ordered a new rack to replace the "off brand" (the one in the middle) even though I have 10 "other racks" in stock.

And the winner is........... nobody!

You are so right, I do know the truth and it's plain to see for any reasonable person. Life is too short to deal with people like you guys. Make sure you tell everyone about us but make sure you have them come to this site to read the truth. I'm sure that won't happen. Play your games, enjoy your cars!
Don