Brand Name Parts

[JAC]

Just curious as to what people expect when they order a kit.
If the web site or brochure states a specific brand, like Ididit, Zoom, Flaming River, Moto Lita, MSD, Etc. do you expect those brand name parts or is ok to get something else? If the off brand part you receive doesn't fit should you be expected to modify it to fit or modify the part it is suppose to fit? If you ordered a package because it states that it comes with a Moto Lita steering wheel or a Zoom clutch, would you expect anything else? If you get something else and it doesn't fit even if they have sold hundreds of them, should it be replaced with the brand name part you thought you were getting?

Does customer service mean anything anymore?

I just wanted to get some of your oppinions on this.
Thanks