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CC Advertisers
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01-18-2009, 06:06 PM
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CC Member
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Join Date: Jun 2001
Location: Mesa,
AZ
Cobra Make, Engine: ERA #2119 289FIA
Posts: 5,380
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Not Ranked
Spooky, coming up on four months since you stasrted this thread. WOW, you've sure got tons of patience. I could never have been as nice with either Roush or the folks from Antem as you've been. Hope it all eventually works out for you, but jeezus!
__________________
Karlos
"In the Land of the Pigs, The Butcher is King"
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01-18-2009, 07:33 PM
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CC Member
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Join Date: Aug 2000
Location: Glendale,
AZ
Cobra Make, Engine: SPF 468ci 550HP + 150HP NX Matching Shelby GT500 650HP
Posts: 4,250
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Not Ranked
I don't mean to put words in Tim's mouth but I remember him saying this is his busiest season of the year. His food service takes care of the FBR open which starts this week. I am sure he is simply busy busy busy.
AZ Bob
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AZCOBRA, AZBOBS Plates & JAFMO
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02-14-2009, 05:34 AM
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CC Member
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Join Date: Jun 2007
Location: Phoenix,
AZ
Cobra Make, Engine: 65' SPF (511 CID) FE 427 Alum Block Shelby /Roush 600hp-625fpt sideoiler
Posts: 224
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Not Ranked
Well after a long wait I am up and running. I have my car back and the motor is in. I wanted to thank NO Limits Auto a new shop in North Phx. Rob Varetoni is the owner and was one of Anthem Motors Head mechanics. He now has his own shop and is going to be an authorized Roush dealer. As we all know Anthem has closed their doors but John Panfil worked closely with owner Rob to complete my Cobra and make it whole again. All in all a great group of guys that left nobody hanging and came through in the end. I also wanted to thank Todd Andrews from Roush that had tremendous follow through with the updating of my 511 the whole time. I'll put a separate post about Rob Varetoni's new shop NO Limit Auto.
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02-14-2009, 05:57 AM
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CC Member
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Join Date: Jun 2000
Location: Cape Town, South Africa/Mainz, Germany,
Posts: 1,601
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Not Ranked
4 Months..
4 Months turnaround time... You are a very patient customer.
We need more like you. Can I sell you something ;-)
Dom, South-Africa
__________________
If I don't respond anymore, that's because I can't log in
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02-14-2009, 12:25 PM
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CC Member
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Join Date: May 2008
Location: Chandler,
AZ
Cobra Make, Engine:
Posts: 278
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Not Ranked
I had a general conversation with Jim at No Limits and he said their plan is to make the customer pay up front for any Roush warranty work and then the customer would be required to deal with the Roush factory directly to get reimbursed. Sadly such a policy would be a show-stopper for me, and I hope this was misinformation or they change their minds. I say misinformation because I have trouble believing Roush would allow such a policy from an authorized dealer.
I have dealt with Rob before and he is a good guy and I wish them prosperity and success.
Dominik -- Yes, some people have happy lives outside of their Cobra and four months can pass and they don't even miss the car. I say good for Spoooky.
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-Sandy
Last edited by SandyC; 02-14-2009 at 12:32 PM..
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02-14-2009, 11:43 PM
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CC Member
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Join Date: Jun 2000
Location: Cape Town, South Africa/Mainz, Germany,
Posts: 1,601
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Not Ranked
Hi Sandy!
I hear what you say, and that is good. One of my dealers in Europe got sued for "loss of fun" because the car arrived late. Sort of an "upgrade" to late arrival penalty, which he also got sued for.
I remember Phoenix as a nice place to be, even without Cobra :-)
Dom
__________________
If I don't respond anymore, that's because I can't log in
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02-16-2009, 08:49 AM
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CC Member
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Join Date: Jun 2005
Cobra Make, Engine:
Posts: 3,077
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Not Ranked
Roush requires PREauthorization prior to any work. So the shop should not be out one cent if they do not do the work before Roush authorizes. If the shop does work prior to authorization then it is their fault. If roush authorizes the shop will be reimburesed. Nobody likes to read contracts, you will also read that Roush is only liable for $5K on any engine, that is what would concern me!!
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02-16-2009, 09:52 AM
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Senior Club Cobra Member
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Join Date: Oct 2006
Location: Santa Cruz,
CA
Cobra Make, Engine: SPF 2613 Titanium w/Black, Roush 402SR
Posts: 4,098
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Not Ranked
Quote:
Originally Posted by madmaxx
Roush requires PREauthorization prior to any work. So the shop should not be out one cent if they do not do the work before Roush authorizes. If the shop does work prior to authorization then it is their fault. If roush authorizes the shop will be reimburesed. Nobody likes to read contracts, you will also read that Roush is only liable for $5K on any engine, that is what would concern me!!
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Madmaxx is correct. Roush requires pre-authorization before any repair work can begin. The repairs don't necessarily need to be done by a Roush dealer, but that's probably the best path.
Roush is only liable for $5K of repairs, but if the motor is under warranty they will make it right (fix it or take it back and rebuild it). I know of a situation where Roush came through and worked with an owner to rebuild a motor that was out of warranty.
__________________
Doug
No stop signs, speed limit - Nobody's gonna slow me down - Like a wheel, gonna spin it
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02-26-2009, 03:10 PM
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CC Member
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Join Date: Jun 2007
Location: Phoenix,
AZ
Cobra Make, Engine: 65' SPF (511 CID) FE 427 Alum Block Shelby /Roush 600hp-625fpt sideoiler
Posts: 224
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Not Ranked
Got a call from Todd Andrews yesterday to see how my motor was running. I told him great. What a great asset he is to Roush. Nice to see a company that care about you for a change. I only have about 100 miles on it so far. I know, got to get it out. This weekend for sure.
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02-26-2009, 03:37 PM
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CC Member
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Join Date: Mar 2008
Cobra Make, Engine: Johnsonville, 8-pack $4.27
Posts: 46
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Not Ranked
Todd Andews
Yes, he is! In fact Todd is such an asset to the company, sometimes a guy forgets and calls him Todd Roush instead. Not that I would ever do that  , but sometimes a guy does forget.
MEATMASTER "...turn up the heat and BURN BABY BURN!!!!"
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Smoke the meat, only the meat and nothing but the meat... so help me Weber
Last edited by MEATMASTER; 02-26-2009 at 03:38 PM..
Reason: cant speel wurth a dam
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02-26-2009, 03:43 PM
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CC Member
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Join Date: Feb 2001
Location: St. Louis, Missouri,
MO
Cobra Make, Engine: SPO 2715
Posts: 1,648
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Not Ranked
Quote:
Originally Posted by MEATMASTER
Yes, he is! In fact Todd is such an asset to the company, sometimes a guy forgets and calls him Todd Roush instead. Not that I would ever do that , but sometimes a guy does forget.
MEATMASTER "...turn up the heat and BURN BABY BURN!!!!" |
Why Meat, funny bumping into you...
I also had a great experiance with Todd on some small items, but Todd went out of his way to help me. You might say we BBQ'd together.
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