Stuck with faulty product from Finishline!

[Enzo Alibrandi]

Cracker,

I'd like to address you first. I'm not sure who you are but I know that "Finishline issue complaints" does not pop up on a regular basis like you are saying. I send at least 40 to 50 packages a day(over 700 in the month of October) and if we had many issues you would hear about them all the time. We also go out of our way for customers and I can't tell you how many e-mails and thank you's we get on our end.

Stefano is correct that after one year we couldn't take the turn signal back. There is no warranty for that and I don't even buy from the same vendor I received that one from in England.

As far as 20% restocking almost everyone knows that you can call me after one year and let me know they never used a part and I exchange it for full value. Also if someone calls me that a switch or a mirror or anything is broken I generally tell them to throw it away and send them another. I don't ask for returns.

Enzo is very honest and I take issue with you suggesting that he isn't. You can be unhappy with something without saying a person is dishonest.

We can't always make everyone happy.

The last person that made a complaint on another forum was the same person that in my Vendor Sale thread said "we were the greatest". Which is it. Also his complaint that his hard earned money was taken and the product not received is false. We never charge anyone for anything that doesn't go out the door.

I can't go back to a vendor of mine after one year for a refund on a defective electrical piece either.

If anyone mails anything back because of a mistake I made I always refund the shipping and stick t-shirts and stuff in the box.

I'm the same one that gives "thousands" of dollars each year to every club that writes me for donations for get togethers and events. I don't ask for anything in return. It is a way to give back. So if someone thinks I need to steal their $200, they are sadly mistaken.

Paula Alibrandi
Finish Line