What would you do?

[fsstnotch]

Thank you KRISTEN!

Apparently when I say it, it sounds like Era bashing! There has got to be more to the story that we will never know because Era IS NOT GOING TO POST! It's not a big deal if they post or don't post. That's their choice! It doesn't matter either way except that this thread is worthless without getting both sides of the story.

Era makes a great looking kit and until this thread I had neither read, nor heard anything bad about them. I'm only posting in this thread because I wanted to point out how bad this thread looks to the potential buyer who has nevr dealt with Era directly. Kristen, I believe you are probably right about Era thinking the deal is done. That's why the EXACT terms of said agreement need to be posted. And if there is no written form.. it can only be considered hearsay!

[Don]

A different perspective regarding ERA, and not being an ERA owner with no business or personal ties to ERA or the staff. This past spring a group of us in CT, home state of ERA, met to outline an approach for obtaining an emissions exemption on kit cars and replicas. Peter attended the meeting, first time I had met him, and along with others agreed to submit written testimony and testify at the Public Hearing, on the exemption request , at the CT General Assembly Transportation Committee hearing.

Along with other kit car/replica owners, Peter testified at the Public Hearing representing the 325 CT hobbyists ( audit of CT DMV records verified the registered kit cars/replicas ) owning the kit cars/replicas , CT small business owners and ERA's business interest. In conjunction with others that testified, Peter's public testimony was very well received by the Transportation Committee and the Co-Chairs.

With the active participation of many hobbyists/enthusiasts, including Peter, we were successful in obtaining the exemption which was included in the CT DMV Bill. It is not implied that Peter's role by itself made the difference, but he was directly involved.

While nothing to do with the specific subject of this Thread, but thought it was relevant to mention ERA's and Peter involvement, which probably is not known nor to the best of my knowledge has ERA ever mentioned.

[WarrenG]

1.) Bob, who is probably the primary computer/internet user at ERA, is their engineer not their sales rep so would probably have little to add to the discussion here.
2.) Peter, who is the sales rep, does not use the internet at all.
3.) ERA has nothing to gain by posting here especially with the complaining party talking about seeking out an attorney.
4.) ERA GT40's probably run about $135+K making finding another buyer more difficult than finding another buyer for their 427 or FIA. Lead time for one of their GT40's I believe is close to 2 years so it is not like they are shoving them out the door on a regular basis.
5.) There are lots of good reasons, from a business perspective, to layoff an individual (if that was truly the case) prior to hiring a replacement.
6.) As a very small business with everybody pretty specialized in their tasks, it entirely conceivable that only the bookkeeper had a good handle on where all of the money "was" and the status of customer and vendor accounts.
7.) It does sound like the refund of the last $5K was not in keeping with their stated policy and may have been agreed to in spite of that policy which would, IMHO, makes a timetable for the refund kind of open ended.
8.) I'm sure it's a frustrating situation on both sides.
9.) I'll bet that everybody on this forum including business owners answers and/or returns every phone call they receive. Yeah right.

[tbell]

All of us ERA customers receive a copy of our work order periodically to confirm changes. On this work order is a list of deposits we make. The bookkeeper is not the only person who has access to this information.

[WarrenG]

Originally Posted by tbell

All of us ERA customers receive a copy of our work order periodically to confirm changes. On this work order is a list of deposits we make. The bookkeeper is not the only person who has access to this information.

I got one copy of my work order from ERA. I never got anythingelse from the bookkeeper or anybodyelse except a receipt for my deposit. Which by the way came from the bookkeeper.