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Kirkham Motorsports

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Old 01-09-2012, 05:33 AM
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Yes Jack, I agree. Surely good customer service is the key here? Maybe we - customers and dealers - just have different ideas of what good customer service is.
It did, however, take a dealer until post #42 to give the information that the OP requested. If that had been forthcoming at post #2 or #3, all of the cajoling and needling required to obtain that info most likely wouldn't have happened.
Incidentally, I described myself as a "FIA wannabe", so I'm a potential customer.

On another note, I also very much like your choice of car colour. How close to Viking Blue is it?

Cheers!
Glen

Last edited by xb-60; 01-09-2012 at 05:35 AM.. Reason: wanted to
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Old 01-09-2012, 06:21 AM
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Quote:
Originally Posted by xb-60 View Post
Yes Jack, I agree. Surely good customer service is the key here?

It did, however, take a dealer until post #42 to give the information that the OP requested. If that had been forthcoming at post #2 or #3, all of the cajoling and needling required to obtain that info most likely wouldn't have happened.

Incidentally, I described myself as a "FIA wannabe", so I'm a potential customer.

On another note, I also very much like your choice of car colour. How close to Viking Blue is it?

Cheers!
Glen
Glen

I agree about the "price dance". Doesn't excuse Patrick's behavior, but it is hard to understand why the price of a product you want to sell should be a mystery. The asking or suggested price anyway. Everything is negotiable.

The FIA looks like a spectacular car. Lots of thought went into it. I agree, it would be a great car to have and I would like one too. It would be a quite rare car - even in the small world of Cobras. The ones I have seen pictures of on this forum look great.

Viking Blue - I believe it is a bit darker blue than the Portofino Blue on my car. The Portofino Blue almost has a gunmetal look to it in certain lights. My car has white stripes which I think look great with the color. It has undercar exhaust, hood scoop and full width roll bar. Not sure that was a combination you could find on an original, but I like it.


Jack

Last edited by kayakjack; 01-09-2012 at 06:22 AM.. Reason: content
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Old 01-09-2012, 06:40 AM
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Quote:
Originally Posted by xb-60 View Post
It did, however, take a dealer until post #42 to give the information that the OP requested. If that had been forthcoming at post #2 or #3, all of the cajoling and needling required to obtain that info most likely wouldn't have happened.
Perhaps my point as stated early on, this will turn into a long thread. Of course with sideliners posting barbs and innuendo it filled up to post #42 rather quickly.

The question has been answered but my invitation for further information has yet to be responded to.

And I know you kiss a lot of frogs before you find your prince in this business. Trust me the inquiry to sale rate is probably 150/200 to 1.

I have no problem talking with people who probably will never purchase this type of car. I meet lots of people at shows who "just want to sit in one once", no problem. I can't tell you the number of kids we have let crawl into a GT40 so dad can get a picture of the kid behind the wheel. Hey, I was 10 years old once (a LONG time ago!) and heck, we LIKE to talk cars! So don't tell me I wasn't responding because I didn't think anyone here was a "potential buyer". There is no tatoo on the foreheads of "real buyers" that I.D.s then so we pretty well treat all people as customers.

There is a reason I did not respond right off to the pricing question but that is no reason to disparage our customer treatment and is quite insulting not just to me but to all of the vendors and dealers who are active on Club Cobra. I certainly have never posted negative things about a competitor, in fact have suggested some competitive products to people for whom it was a good choice and I am friendly with some "competitors" who you might expect I would not be.
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