Brand Name Parts

[JAC]

You guys call this help? If you order a Sony tv And you get a Samsung in a Sony box thats ok? Thats not a lie? Shouldn't a customer be given the option if the brand name parts he paid for are not avalable? Summit or Jegs let you know if something is a substitute before you buy. I don't hate your company and I know it is difficult to run a company. I just don't like the way I've been treated, and these posts are a perfect example. If the pinon shaft on the rack would have fit I wouldn't have known the difference. I just want the parts to work so I can finish building my car. I guess this customer is never right. I don't want a war I have had enough. I just want the parts to work like they are suppose to, and I want the parts that I paid for. I didn't think that was to much to ask.
If communicating in writing is unacceptable, I will gladly use your expensive toll free number. Just let me know when I can call in the evenings. I like having written proof of what someone says, harder do deny. I thanked Pete for his generosity exchanging the louvers for the dash and pad. I know the car will be nice when it is done.
I've said enough here.
I am done.