Tko600 Warning!!!!

[ByronRACE]

Originally Posted by KEISLERGENE

This guy has generated posts on three forums with almost 6 thousand veiws

Even more disturbing is what will happen when the search engines find this thread and index it. I'd be willing to bet it'll be pretty darn high on the list if you search for Keisler or TKO600, considering how many times it appears in the thread. It's a gift that keeps on giving.

I.E. http://www.google.com/search?hl=en&l...ng&btnG=Search

[KEISLERGENE]

Originally Posted by ByronRACE

Even more disturbing is what will happen when the search engines find this thread and index it. I'd be willing to bet it'll be pretty darn high on the list if you search for Keisler or TKO600, considering how many times it appears in the thread. It's a gift that keeps on giving.

I.E. http://www.google.com/search?hl=en&l...ng&btnG=Search

I want your job all this and going to Maui too

[ByronRACE]

Originally Posted by KEISLERGENE

I want your job all this and going to Maui too

I know! Can it get any better?

By the way, who has the burden of proof regarding abuse? The manufacturer or the customer? You got that exhaustive test report handy? Sure would like to see it.

[KEISLERGENE]

Originally Posted by ByronRACE

I know! Can it get any better?

By the way, who has the burden of proof regarding abuse? The manufacturer or the customer? You got that exhaustive test report handy? Sure would like to see it.

Well I can tell you that you can rest assure in the case of your transmission if you chose to buy one it would all be on you.

[ByronRACE]

When asked the question whether the burden of proof regarding an alleged "abuse" case lies on the manufacturer/dealer or the customer, Keisler responded:

Originally Posted by KEISLERGENE

Well I can tell you that you can rest assure in the case of your transmission if you chose to buy one it would all be on you.

So, the moral of this story is DO YOUR HOMEWORK. Ask these questions prior to sale.

If a manufacturer expects the customer to bear the burden of proof regarding allegations, THINK THAT THROUGH. It is far too convenient for a manufacturer stamp every incoming defect as "customer abuse" and not have to honor a single warranty claim. In this case, not a single shred of objective evidence was presented by the manufacturer to prove the damage was caused by abuse. No test reports. Nothing. They don't feel they need to, and as stated above, they make decisions based on emotional response. In fact, some manufacturers go fishing for reasons not to honor warranties by surfing the web looking to dig up dirt on customers. Is this who you want to buy from?

Additionally, if the manufacturer has not CLEARLY defined the terms used in the warranty statement such as "abuse", "experimental", etc...they can create those definitions ad-hoc, and to your disadvantage, once again voiding your warranty at will. If you aren't a certified mechanic and installed the transmission yourself, they could make an argument that the installation was "experimental". In short, you have no warranty without a clear definition of that warranty in advance.

Lastly, there ARE great companies out there with GREAT warranties. LIFETIME NO QUESTIONS PARTS AND LABOR on ANY transmission damage whether used in racing or not. If you don't think this is true, visit www.performanceautomatic.com . They will send you a copy of the warranty statement for their SuperComp C4 which clearly states the transmission is warrantied (parts and labor) for LIFE regardless of usage. In fact, they ENCOURAGE race use. When speaking to the owner, they started this policy on the principle that (1) customers do not purposely break product and (2) if such breakage occurs, it's an R&D opportunity for the manufacturer to improve the design of the product! How's that for a novel concept? It sure beats the hell out of "Wow, 3rd gear broke again, must have been customer abuse -- WARRANTY VOID."

[KEISLERGENE]

Originally Posted by ByronRACE

When asked the question whether the burden of proof regarding an alleged "abuse" case lies on the manufacturer/dealer or the customer, Keisler responded:



So, the moral of this story is DO YOUR HOMEWORK. Ask these questions prior to sale.

If a manufacturer expects the customer to bear the burden of proof regarding allegations, THINK THAT THROUGH. It is far too convenient for a manufacturer stamp every incoming defect as "customer abuse" and not have to honor a single warranty claim. In this case, not a single shred of objective evidence was presented by the manufacturer to prove the damage was caused by abuse. No test reports. Nothing. They don't feel they need to, and as stated above, they make decisions based on emotional response. In fact, some manufacturers go fishing for reasons not to honor warranties by surfing the web looking to dig up dirt on customers. Is this who you want to buy from?

Additionally, if the manufacturer has not CLEARLY defined the terms used in the warranty statement such as "abuse", "experimental", etc...they can create those definitions ad-hoc, and to your disadvantage, once again voiding your warranty at will. If you aren't a certified mechanic and installed the transmission yourself, they could make an argument that the installation was "experimental". In short, you have no warranty without a clear definition of that warranty in advance.

Lastly, there ARE great companies out there with GREAT warranties. LIFETIME NO QUESTIONS PARTS AND LABOR on ANY transmission damage whether used in racing or not. If you don't think this is true, visit www.performanceautomatic.com . They will send you a copy of the warranty statement for their SuperComp C4 which clearly states the transmission is warrantied (parts and labor) for LIFE regardless of usage. In fact, they ENCOURAGE race use. When speaking to the owner, they started this policy on the principle that (1) customers do not purposely break product and (2) if such breakage occurs, it's an R&D opportunity for the manufacturer to improve the design of the product! How's that for a novel concept? It sure beats the hell out of "Wow, 3rd gear broke again, must have been customer abuse -- WARRANTY VOID."

Byron this is the problem with forums

I was joking with you and you know it.You took a post out of context and turned it around. You have no experiance with us and you look to make us look bad.

I even used double lol's on the post everone can go a page back and see that.

What give's

Gene

[turnpike boy]

Gene, your joke was lost - not only on Byron, but on a few others of us as well. I took your comment as about as smarta$$ as it could possibly be. And, were I in the market for a replacement for my Tremec 3550, you "are assure" you wouldn't be on the radar screen.

There are people who seem to think they're clever enough to make a company pay for their screwups, and it's pretty clear that FordFan69 fits that category. Kiesler may indeed have reason to believe he's lying, but you do not offer any documentation whatsoever to support that posture, despite your contentions to the contrary. That makes your statements equally suspect.

FordFan, happy to hear you're moving on. Kiesler, best of luck in all your future endeavors.

[Burgs]

Originally Posted by KEISLERGENE

Byron this is the problem with forums

I was joking with you and you know it.You took a post out of context and turned it around. You have no experiance with us and you look to make us look bad.

I even used double lol's on the post everone can go a page back and see that.

What give's

Gene

Byron asked an honest question, and since you answered with a joke for whatever reason, it still remains unanswered.