Jet Hot Coatings

[John McMahon]

*** MOVED FROM ANOTHER HTREAD - JM ***
**************************************

John McMahon
CC Member/Admin
Registered on 01-24-99
(Total posts: 1630)
Somerset, NJ, USA
(Cobra Make, Engine: Contemporary 289FIA, Ford 351W) posted 08-20-2000 08:06 AM
--------------------------------------------------------------------------------
Well members,
In case you don't remember, way back when I think in March, I had a problem with Jet Hot screwing up my sidepipes.
After two attempts, the pipes were damaged in transit both times. At this point, I gave up and vented my concerns on this forum.

Well, I am happy to say that on Thursday I received a phone call from a representative of Jet Hot. They had heard about my problems.

How? They read about it right here on CLUB COBRA!!!!!! Needless to say, the gentleman that I spoke to the other day (Chris) had been scanning the Net and found our website. He read the thread (located on the Consumer Forum) and showed it to the owner of Jet Hot....He was NOT pleased with what he read. In fact he was so disappointed, the owner was going to call me personally to apologize.

But, instead of that he is doing the following:

- Refunding (credit to my Credit card) the full value of my order...totaling over $500!!!!

- Has fired the manager of operations in Missisippi.

- And had decided to move the operations BACK to Bridgeport, PA.

I am happy that this story has a happy ending. Jet Hot may also be getting in touch with other members of this forum to speak about their problems as well.

I would personally like to thank Chris and the owners of Jet Hot for acknowledging that their was a problem with their operation and not only correcting it but also making good with their existing customer base. MY HAT IS OFF TO YOU FOR STEPPING UP TO THE PLATE!!!!

In addition, I would like to add, that this shows the power of the Internet when used properly. I feel that this forum is now making a difference with the businesses that we deal with.

AGAIN...THANK YOU JET HOT...YOU'VE WON ME BACK!!!!

John McMahon


IP: 12.78.106.190

4RE KLR
CC Member
Registered on 02-27-2000
(Total posts: 211)
IRVING, TEXAS USA
(Cobra Make, Engine: Classic Roadsters 302, Webers & Nitros FERRARI KILLER) posted 08-20-2000 09:22 AM
--------------------------------------------------------------------------------
John,
We are glad to hear your finally going to get this taken care of, keep us posted as to how long it takes them to keep thier word. Club Cobra is indeed a great place and we all need to remember to choose our battles wisely. Thanks for the update John.
Ferrari Killer
Steve


IP: 209.245.228.44

Tom T.
CC Member
Registered on 12-14-1999
(Total posts: 270)
Novato, CA, USA
(Cobra Make, Engine: Contemporary 427 S/C, 427 Center Oiler) posted 08-20-2000 10:13 AM
--------------------------------------------------------------------------------
John,
The electron is indeed mightier than the sword!

Good for you!

Tom T.

IP: 152.163.213.81

jgrice
CC Member
Registered on 11-28-1999
(Total posts: 109)
Harrison Twp, Michigan USA
(Cobra Make, Engine: Superformance, 460/560hp) posted 08-20-2000 03:17 PM
--------------------------------------------------------------------------------
I talked to the owner in PA about a month ago and told him about all of the problems with his operation in Mississipi. He indicated at that time things were better. I had told him there was quite a discussion on Clubcobra.
Great to hear he took further action!

Jeff

IP: 64.79.82.156

Scott S
CC Member/Moderator
Registered on 01-24-99
(Total posts: 466)
Silverton, OR
(Cobra Make, Engine: Lone Star LS427 with 351w stroked to 427) posted 08-20-2000 03:31 PM
--------------------------------------------------------------------------------
Hey easy there Tom T.
Scott S. aka Scott Sword

IP: 12.73.152.123

Jerry Chabino
CC Member
Registered on 06-17-1999
(Total posts: 293)
Galena, OH
(Cobra Make, Engine: Unique 427 S/C 428 cid 430 hp) posted 08-20-2000 05:14 PM
--------------------------------------------------------------------------------
Great news John!!. I had written Jet Hot off after your post. Thanks for keeping us up on the latest.
Jerry

IP: 152.163.207.73