Jet Hot Coatings

[John McMahon]

Well...I am not happy.

I have been a customer of Jet Hot Coatings on three separate occasions, spending over $500 each time to coat headers and sidepipes.
The first two times, I have been more than happy.

This last outing has changed my mind.

JHC recently moved their process to Missippi. In the past, all I did was drive down to Bridgeport, PA and drop the pipes off and pick them up 72 hrs later.

NOW, they must be shipped to Missippi. Well I receved my headrs and pipes 2 months ago. I spefically told JHC how to ship the pipes to keep them from getting damaged. The box arrived at my home, ripped open and both sidepipes were damaged on both ends.

UPS picked them up to review whether or not the damage was caused by them and then shipped them back to JHC to be stripped and recoated.

Well, after numerous phone calls to JHC to find out where my pipes were, last week I received them and guess what? Packaged the same old way in just bubble wrap and not styrofoam wrapped ends as I suggested.

One pipe still has the ends of it "out of round" and there is now an additional crimp in the pipe tip. I tried to prevent the damage and look what happens. JHC's then recoats the pipes without fixing the damage they caused.

I will now be using Airborn Coatings from here on out.