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  #11 (permalink)  
Old 11-03-2006, 03:49 PM
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Join Date: Oct 2006
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Posts: 20
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Default agreement reached

I spoke with Keisler today and we came to an agreement. They are going to send me out a new 3rd gear and clustershaft and I am going to pay to have it rebuilt and the small parts kit. They say it will be shipped out today, Fri P.M..

All that I wanted was to have the hard parts replaced being that it was determined that there was no missed shift. I feel this is reasonable due to the fact that the warranty void issue was not brought up when I mentioned racing it. However, I am not ignorant and I know that there are certain risks involved in racing. I 100%, honestly feel I was mislead in believing that this tranny was strong enough to race occasionally at the track in my 3820LB car. If it is, in fact, a strong enough unit to handle the 450lb/ft with 3820 pounds on street drag radial tires, then my question whether there was a defect in the gear must be true.

Enough of this jabber: putting all of this aside I am satisfied that Keisler is stepping up to the plate and sharing the loss. When I get the parts, my sentiments regarding Keisler will no longer be negative. There was a problem, we had a major disagreement, and they were business-like enough to work with me and try to resolve it. Everyone should consider this.

There are many people here that agreed with me on the points of "misleading" if you will advertisement, the breakage cause, etc., and many others that don't and think I am just trying to get something for nothing at the expense of a companies reputation. Nothing is further from the truth. I did this because I work hard for my money and most people on this forum do also. Many people were/are planning on buying these trannys with mostly the intent to just cruise (as I did) as well as flogg it down the strip occasionally. People have a right to know if they spend a large sum of money for a purpose that it is not intended for, nor up to the task - period.

Thank you for your comments and input - positive and negative. But just remember, I lost. I now have a tranny I have to fix and cannot/will not use it as I intended. Keisler/Tremec lost (yes I was upset, but not my intention).

You guys won. You now have more information to use as a tool for making decisions about you car.

Thank you,
Greg.
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