Cammer parts.

[joyridin']

Originally Posted by DAVID GAGNARD

o-k,I'll correct you because you are wrong........
From what I've read,KC said send the engine back so he can inspect it and fix it,Damage does not want to send the engine back,instead has asked for a list of parts to be shipped to him so someone can rebuild it there.....all based on some photos of damaged parts..............

I know of no engine builder or manufacter that would send replacement parts halfway around the world based on some photos sent to him.....without the chance to inspect the damaged engine to see what is damaged and why it was damaged.....

If your Ford car/truck is under warranty and you have a problem,you tell Ford what is wrong and tell them to send you the parts and you'll fix it yourself,yea,that's the way it works....and then still expect them to warranty it????

Actually, you are quite wrong. My brother got a free set of heads for his his V10 truck when they cracked and he fixed it himself. No money at all. All he had to do was return the old heads. I had the same issue with rear brakes on my Corolla. They gave me the parts to fix it. In many cases, if you have a receipt for repairs that were made beyond normal circumstance....like living in another country, The automotive company will reimburse you if you file a claim.

[DAVID GAGNARD]

Originally Posted by joyridin'

Actually, you are quite wrong. My brother got a free set of heads for his his V10 truck when they cracked and he fixed it himself. No money at all. All he had to do was return the old heads. I had the same issue with rear brakes on my Corolla. They gave me the parts to fix it. In many cases, if you have a receipt for repairs that were made beyond normal circumstance....like living in another country, The automotive company will reimburse you if you file a claim.

I deal with the auto manufacters all the time and the 2 instances you gave are the rare exception to the rule........yes,if it is an emergency repair and you have receipts,you will likely get reimbursed......

I would bet the instance were your brother received the heads for his V10 was the dealers choice,not something Ford does on a regular basis for a warranty claim......

Back in the 80's, my then still in warranty F 150 developed a miss in the engine,i brought it in only because it was in warranty, they checked it out and told me it was either the spark plugs or the plug wires,but were jammed up and wouldn't be able to work on it for at least a week or two,the service manager knowing me and my mechanical skills offered to give me a set of plugs and wires which I took and installed myself.....I doubt they would have given me a set of heads to install had the heads been the problem......

[joyridin']

Originally Posted by DAVID GAGNARD

I deal with the auto manufacters all the time and the 2 instances you gave are the rare exception to the rule........yes,if it is an emergency repair and you have receipts,you will likely get reimbursed......

I would bet the instance were your brother received the heads for his V10 was the dealers choice,not something Ford does on a regular basis for a warranty claim......

Back in the 80's, my then still in warranty F 150 developed a miss in the engine,i brought it in only because it was in warranty, they checked it out and told me it was either the spark plugs or the plug wires,but were jammed up and wouldn't be able to work on it for at least a week or two,the service manager knowing me and my mechanical skills offered to give me a set of plugs and wires which I took and installed myself.....I doubt they would have given me a set of heads to install had the heads been the problem......

I am not disagreeing on being exceptions to the rule, but 40 miles on a $60k engine sitting half way around the world seems like it would be an exception to me. Especially when it seems as though the builder wants nothing to do with the customer.

For that amount of money and type of engine, KC should be sending a shipping label pre-paid to the customer.

[DAVID GAGNARD]

Originally Posted by joyridin'

I am not disagreeing on being exceptions to the rule, but 40 miles on a $60k engine sitting half way around the world seems like it would be an exception to me. Especially when it seems as though the builder wants nothing to do with the customer.

For that amount of money and type of engine, KC should be sending a shipping label pre-paid to the customer.

I agree with you on the above statement.......

or at least KC and the owner split the cost of shipping the engine back to the builder......we don't know what/if any written warranty was supplied by the builder and what was in the fine print.....

As others have said,it's a bad situation all the way around and we don't know all the particulars surrounding this situation.....

I do hope both parties can come to an agreement they both can live with.....

When Ford Racing came out with the new BOSS 302 blocks, I plunked down $1,800.00+ for one for my race car....assembled a 331 stroker on the block (same exact set-up I was using before) and from day one on the engine run-in stand it leaked oil out of the rear main seal....I talked to Ford Racing techs and others and tried 4 different seals from different manufacters,no difference....took all kinds of measurements and had 2 local machine shops look at it,we all came to the same conclusion,where the rear main seal fits in the rear of the block, the machine work done on the block when manufactured was off by about .050,causing the leak........
Ford Racing had me crate the block back up and ship it to Livonia,Mi. AT MY EXPENSE for them to check it,only after 2 months of repeated calls....
They checked it and said there was nothing wrong with it and sent it back to me,ever since I've had this beautiful $1,800.00+ paper weight sitting in my shop!!!!!!!!!!!!!!!!!!!!!!!!!!!!

David