Johnex refund. help?

[Jim Downard]

I had a somewhat similar experience with Classic Roadsters (era 1992) back when they were merging with the other company that bled them dry. While you are supposed to inventory the parts you recieve and make notes of shortages to have the shorted items shipped (this did happen and they were quick to ship these items) I am human and somehow missed count on a few small parts. When trying to contact them a few years later, (yes, if you build the complete car by yourself it can take a few years, especially if the body shop has it for 5 months, and in my opinion these manufacturers should be privy to this) they were rather rude and said I had to buy the items. I would have been somewhat happy to at least recieved a little compassion, but no such luck. They were cold as ice, but at least I had a little leverage. They had also made the mistake of shipping me a complete 2nd wiring harness. This was also a few years later that I brought this up. They said they needed it back but didn't offer to pay shipping or exchange it with the door latch and few nuts and bolts that I needed. Oh well, looks like I have a spare for the future. I believe there is no room in this or any industry for a pissy attitude, but we all have to remember, no matter what you read, there is always two sides to every story, and seldom is each or either 100% accuarate. As for the current Classic Roadsters, I understand that they are doing quite well, and the very little that I have delt with them has been positive. These days, you can just never tell.

P.S. I mostly deal with Double Venom now who is very helpful, and if you ever get the chance, go to his shop and hang our for a few hours. It's a pretty cool visit.

Jim Downard