10-15-2001, 04:49 PM
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CC Member
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Join Date: Sep 2000
Location: Virginia Beach, Va USA,
Posts: 182
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Not Ranked
Hi Santiago, I replied to you back on 8/2/01, When I wrote that reply I had not read your post (story) since then I have read the entire string and I must say I am speechless. I have never had a problem getting through to anyone at EM but I was not in your position. If I had read that string brfore I choose EM I sure wouldn't have choose one of their pick companies to build my car. I am very sorry for the BS you have gone through and I agree with you 100% that they should have been in your corner. I just wonder if they have sent anyone else to that builder since this situation. As I said they (EM) was beyond excellant to deal with for me but customer service really starts when there are problems. Good luck in the future, I sure hope you can enjoy your car just a little.
The Spitz
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